How we keep riders safe

• Checked and trained drivers

  • Every driver has cleared a Livescan fingerprint background check.
  • Every driver is trained in CPR and basic first aid.
  • We are enrolled in the California DMV pull-notice program, so we hear about any change to a driver’s record.
  • Every team member is trained on our motorized stair chair.

• Inspected vans

  • Drivers complete a 19-point vehicle inspection at the start of every shift.
  • Any problem found is logged and sent to our mechanic, who fixes it and signs off before the van goes back out.
  • Every van gets a safety inspection at least once a year from a certified repair shop.

• Secure wheelchair rides

  • Lift-equipped vans, so riders stay in their wheelchair.
  • Chairs are secured with the Q’Straint system.
  • Riders wear a seat belt and shoulder harness.

• Every trip tracked

  • Real-time GPS tracking whenever a rider is on board.
  • Each trip’s route is recorded and kept, so it can be reviewed if needed.
  • Onboard cameras record inside and outside the van.

Westar provides non-emergency transportation only. In a medical emergency, call 911.